Fetch Pet Rx customer help center Answers to commonly asked questions

Fetch Pet Rx AutoShip is our automatic delivery program that allows you to receive automatic shipments of your pet’s medications, supplements, and other wellness essentials on a schedule you choose. Simply choose the frequency of deliveries, and we’ll do the rest.

Yes! Many Fetch Pet Rx customers have several AutoShip orders. You can add or make other changes to your AutoShip orders at any time by visiting your My AutoShip page.

Fetch Pet Rx sometimes has promotions that are for use with AutoShip orders. Whether a specific promo code can be used depends on the parameters of the specific promotion.

Free shipping for Fetch Pet Rx AutoShip follows the same guidelines as other orders. Qualifying orders over $49 ship free. Cold-ship items are not eligible for free shipping. Other exclusions apply and can be seen on our Shipping information page.

With Fetch Pet AutoShip, you'll save up to 25% on the first delivery of each product and 5% on future deliveries. The maximum savings is $20.