Fetch Pet Rx customer help center Answers to commonly asked questions

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Call Us Toll Free 877.299.0893
14540 NW 60th Ave. Miami Lakes, FL 33014
customer care Live Customer Care
Mon-Fri: 8am-7pm ET
Sat: 9am-5pm ET
fax 877.299.0897

Expedited Shipping

Can I upgrade all my items to Expedited Shipping?

Yes. Fetch Pet Rx allows customers to upgrade all items in an order to expedited shipping for an additional fee.

Is there a fee for Expedited Shipping?

Fetch Pet Rx does not charge a fee for expediting an order, but the United States Postal Service does charge additional fees.

2ND Day Service (Continental US Only) Approx. $13.99 + $1.50 per lb over 1lbs
Next Day Service (Continental US Only) Approx. $22.00 + $2.00 per lb over 1lbs

Some items qualify for free shipping. If I upgrade other items to Expedited Shipping, will I get them all at the same time?

Unless you pay to upgrade the entire order to expedited shipping, you will receive the order in multiple shipments. The medications sent under Rush Shipping will arrive by 8 p.m. on the date specified when you checkout.